A cloud service agent is configured but several managed services are missing from Instana. What is the most likely cause?
Select an answer to reveal the explanation.
Short Explanation
Partial discovery almost always means partial permissions. The agent reads what it’s allowed to read and silently omits the rest, so check the cloud account’s monitoring permissions for those services.
Full Explanation
The correct answer is the cloud account credentials lack permission to read monitoring data for those specific services. Cloud provider permissions are granted per service or per resource type. When a role covers some services and not others, the agent collects what it can and the remainder simply never appear, with no error surfaced in Instana. The host agents were not installed inside the managed services option is incorrect because host agents cannot be installed in managed services, so their absence is expected rather than a fault. The services are not visible because they were not listed in a billing report option is incorrect because billing reports play no part in discovery. The managed services are only discoverable in self-hosted Instana deployments option is incorrect because managed service monitoring is not restricted by deployment model. For the exam, treat missing managed services as a permissions scope problem first.