Why is routing every alert to one shared mailbox a poor design?
Select an answer to reveal the explanation.
Short Explanation
You need an owner for every alert. If you dump everything into one shared mailbox, everyone assumes someone else will read it, and alerts for different teams get mixed together with no routing.
Full Explanation
The correct answer is the option saying no mailbox owner means no accountability, and alerts for different teams are mixed together with no routing. Notification only works when a specific team is responsible for responding. A catch-all mailbox provides neither ownership nor routing, so alerts accumulate unread. The option saying Instana does not support email as an alert channel is wrong because email is supported; the problem is where it is addressed. The option saying shared mailboxes reject messages containing alert metadata is wrong because mailboxes do not reject messages based on alert content. The option saying email delivery is slower than the alert evaluation interval is wrong because the failure is organisational, not delivery latency. For the exam, associate effective alerting with routing to an accountable owner.