When GitHub Support requests a GHES support bundle, what should administrators understand about it?
Select an answer to reveal the explanation.
Short Explanation and Infographic
Support bundles are diagnostic zip-ups of logs and config-ish signals so Support can see what the appliance is doing. Treat them as sensitive, share via approved channels, and know they do not auto-upgrade you or mint owners on github.com. Collect during the incident window so timestamps line up.
Full explanation below image
Full Explanation
The correct answer is that support bundles package diagnostics/logs for troubleshooting and must be handled carefully due to sensitive content. Option B is false. Option C is false. Option D is false. Use official ghe-support-bundle tooling, prefer secure upload methods Support provides, and redact additional secrets if your process requires it before sharing broadly internally. Collecting the bundle close to the failure window preserves relevant log lines for HA, authentication, and storage issues that Support commonly investigates on GHES.