Mandatory safety training is delivered only as an uncaptioned video. A hard-of-hearing employee cannot access the content. What barrier is this?
Select an answer to reveal the explanation.
Short Explanation
No captions on mandatory training is a locked door made of silence. The room and the media are the problem—communication access—not the employee's ears being 'difficult.' Fix the video access and the training barrier shrinks.
Full Explanation
Lack of captioning for mandatory training is a communication access barrier within the environmental category of workplace barriers. Employees who are deaf or hard of hearing are excluded from required content when auditory-only media are used without equivalent access. Identifying and remediating such barriers is essential to equitable employment participation.