A laser printer's documentation says it uses PCL, and a PostScript driver produces errors on that printer. Which driver matches the printer?
Select an answer to reveal the explanation.
Short Explanation
The printer told you its language, and the other language is the one throwing errors. You install the PCL driver. PostScript, a fax driver, and a scanner driver are not the language written in the documentation.
Full Explanation
PCL is a printer language. When the documentation says the printer uses PCL, the matching driver is the PCL driver. The PostScript driver is already producing errors, and the documentation does not ask for it. A fax driver speaks to a fax function. It is not the documented page language. A scanner driver talks to a scanner. It does not print pages in the printer's language. Exam caveat: after you change drivers, remove the jobs that were submitted with the wrong one so they do not keep failing. Operational check: print a one-page test with the PCL driver and confirm the errors stop. Keep the PCL driver as the default so the next job does not pick PostScript again. Write what you found on the ticket.