After a breach, residents claim the city never researched reasonable safeguards before outsourcing billing. Which distinction best frames that claim?
Select an answer to reveal the explanation.
Short Explanation
Due diligence is doing your homework before you hire the billing vendor. Due care is continuing to act like a reasonable steward after the ink dries — monitoring, reviewing, fixing. Residents saying nobody researched safeguards are pointing at a due-diligence gap first.
Full Explanation
Due diligence refers to the investigation and analysis performed to understand risks and select appropriate safeguards before committing to a course of action, such as outsourcing. Due care is the continuing exercise of reasonable prudence to protect information assets once operations are underway. Allegations that the city never researched safeguards before outsourcing speak primarily to failed due diligence, though weak ongoing oversight would also implicate due care.