A county hospital's risk assessment for the EHR marks the residual score above appetite and flags the risk as needing treatment. How should the IRM admin wire the next step so remediation work starts without a spreadsheet handoff?
Select an answer to reveal the explanation.
Short Explanation
Think of the assessment like a gate that should open a work order when the score says 'treat me.' Wiring outcome rules to spawn a linked issue keeps remediation on the same risk trail instead of a sticky-note chase. Spreadsheets and verbal go-aheads lose the audit thread.
Full Explanation
In ServiceNow IRM Risk, assessment outcomes can drive automated issue or task creation when a risk requires treatment. Linking the issue to the assessed risk preserves traceability from score to remediation. Manual email handoffs and unrelated SIR incidents break that chain and dilute ownership.