Permit-system business owners must answer structured questions during risk assessment. Which configuration step is required?
Select an answer to reveal the explanation.
Short Explanation
A questionnaire is the guided interview for owners who know the business. Configure those assessment questions in IRM so permit owners answer in-system—not in a wandering chat or a Word doc on the side.
Full Explanation
Permit-system business owners need structured assessment input through a configured assessment questionnaire (methodology questions) assigned so they can complete responses in IRM. Questionnaires turn owner knowledge into comparable, auditable assessment data rather than free-form chatter. Civic permit platforms especially need consistent questions across similar risks.
Replacing assessments with unrestricted chat threads loses structure, scoring discipline, and evidence quality. Scoring risks only from CMDB CPU metrics without owner input ignores business context that infrastructure metrics cannot capture for permit operations. Emailing a blank Word questionnaire and attaching a reply PDF creates side-channel evidence detached from methodology workflow.
Exam caveat: owner questionnaires are first-line assessment tools inside IRM methodology—not chats, not CMDB telemetry alone, not offline Word forms.
Operational check: assign the questionnaire to permit-system risk assessments; have a business owner complete it in-platform; confirm answers store on the assessment; retire any parallel Word/email questionnaire SOP.
Structured questionnaires also create comparable evidence for auditors and second-line reviewers who must see how permit owners judged likelihood drivers, control reliance, and operational dependencies. Keep question text versioned with the methodology so mid-year wording changes do not silently invalidate prior assessment comparisons across the permit estate. Train permit owners once on in-platform completion and remove offline Word templates from the SOP library to prevent dual pathways.