Remediations for public-facing portals are overdue and need executive visibility. What supporting process should compliance use?
Select an answer to reveal the explanation.
Short Explanation
Public portals sitting broken past the due date belong on the CIO’s radar. Escalate those overdue remediations to the risk committee. Muting alerts, burying them in a mailbox, or quietly downgrading severity is how reputation risk grows.
Full Explanation
Escalation processes for overdue remediation elevate stalled issues to governance forums with authority to prioritize resources. Escalating public-facing portal remediations to the CIO risk committee provides that visibility. Suppressing notifications, parking issues in unmonitored queues, or reducing severity to hide overdue work weakens accountability for customer-facing compliance gaps.