Noisy civic telemetry keeps flipping a fraud KRI between green and red every few hours, and the risk committee is ignoring alerts. What should the implementer do?
Select an answer to reveal the explanation.
Short Explanation
A smoke detector that chirps every time a bus passes trains people to ignore real fires. Threshold tuning calms the noisy KRI so true breaches still matter. Delete-the-metric is giving up; retune is how continuous monitoring stays useful.
Full Explanation
Continuous monitoring must be sustainable: overly sensitive thresholds create alert fatigue and reduce trust in KRIs/KCIs. Implementers should tune thresholds, aggregation, or evaluation windows so meaningful breaches still raise issues without constant false flips. Removing measurement entirely, crowdsourcing risk writes, or demoting indicators to Knowledge articles does not solve monitoring quality.