Catalog search logs show repeated zero-result queries for phrases residents use, while official titles use different jargon. How should the team improve metadata?
Select an answer to reveal the explanation.
Short Explanation
Failed searches are customer feedback written in query form. Mine that telemetry for missing synonyms and murky descriptions, then fix the catalog language. Ignoring how residents actually search keeps good data invisible.
Full Explanation
Search-failure telemetry is an adoption signal for metadata improvement. Heatmaps of zero-result queries reveal missing synonyms, weak titles, and unclear descriptions. Feeding those insights back into glossary and catalog content increases findability. Disabling logging, blaming users, or removing synonyms worsens discovery and wastes usage data.