Charge entry shows the same CPT reported twice on the same date for one patient without documentation or a modifier that supports a distinct second service. What is the correct scrub action before submission?
Select an answer to reveal the explanation.
Short Explanation
Two identical CPT lines on the same day without a story look like a double-tap on the charge button. Scrub it: either delete the accidental twin or prove a truly separate service with documentation and the right modifier. Shipping duplicates “to see what happens” just trains denials.
Full Explanation
Duplicate procedure lines for the same patient, date, and CPT without supporting documentation or an applicable distinct-service modifier are unclean claim data. Pre-bill edits should catch duplicates so staff can delete erroneous charges or, when a second service is genuinely separate, apply documentation-supported modifiers correctly. Submitting duplicates unchanged, blindly adding modifiers, or altering dates to evade edits is inappropriate.