Economic development needs a standard CRM and a vendor SaaS product already meets the requirements. Leadership proposes rewriting the same CRM on virtual machines instead. What is the sound fundamentals guidance?
Select an answer to reveal the explanation.
Short Explanation
If the off-the-shelf SaaS CRM already fits, do not rebuild the same thing on VMs just to say you did cloud. That is paying for lumber when the furniture is already in the showroom. Fundamentals wisdom: pick SaaS when the finished app is good enough.
Full Explanation
When a suitable finished application exists, SaaS is usually the appropriate service type and avoids unnecessary infrastructure build-out. Rewriting a standard CRM on VMs is an IaaS-heavy approach that adds OS and app ownership without a fundamentals-driven need. Availability zones and empty compute are not substitutes for a CRM product decision.