The mayor wants citywide email and document collaboration without building those apps on municipal servers. Which cloud service type best matches that use case?
Select an answer to reveal the explanation.
Short Explanation
Citywide email and docs are the classic just-give-us-the-finished-office-suite ask — that is SaaS. Nobody on this requirement is asking to compile a mail server on a VM or invent documents from an empty platform plan. Grab the ready-made productivity apps and move on.
Full Explanation
SaaS commonly covers ready-made productivity and business applications such as email and document collaboration. When a municipality wants those capabilities without building them on its own servers, SaaS is the matching service type. IaaS would require constructing and running the stack; PaaS is for custom apps on a managed platform, not a substitute for a finished collaboration suite.