Champions hear the same trust and training complaints every week and vent in a chat nobody reads. What should the leader require?
Select an answer to reveal the explanation.
Short Explanation
The same trust and training complaints vented in a chat nobody reads is not a feedback loop. Require a structured path into the adoption team: themes, actions, and “what we changed.” A suggestion box nobody owns is not structured.
Full Explanation
Champions are a structured feedback channel, not a suggestion box. A Graph ticket and a lunch-and-learn do not close the loop.