A CIO celebrates 100 percent license assignment while cycle time is…

Question

A CIO celebrates 100 percent license assignment while cycle time is unchanged. What barrier should the leader name?

Accepted Answer

Vanity metrics. Require outcome KPIs tied to each use case and a baseline — not license-count success. — One hundred percent license assignment with unchanged cycle time is a vanity metric. Require outcome KPIs tied to each use case and a baseline. Buying more seats does not move cycle time.

Answer

Too few seats. Buy more licenses until cycle time moves.

Answer

A missing Vision API. Add a camera as the KPI.

Answer

A Domain 1 ROI-definition rerun instead of outcome metrics.

A CIO celebrates 100 percent license assignment while cycle time is unchanged. What barrier should the leader name?

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