A ChatOps bot posts room messages through the Webex API. Every thirty seconds the client log shows the identical HTTP 401 Unauthorized, with no intermittent 5xx. What does that regularity most strongly indicate?
Select an answer to reveal the explanation.
Short Explanation
A door that rejects your badge every thirty seconds on the dot is not a flaky hinge—it is the wrong badge. Repeating identical 401s scream credential or auth-config problems. Transient 5xx look messy and irregular by comparison.
Full Explanation
Identical HTTP 401 Unauthorized responses repeating every thirty seconds with no intermittent 5xx most strongly indicate a bad, expired, or clock-skewed credential or auth configuration—not a random Webex platform glitch. A locked auth door rejects the same badge on a schedule when a ChatOps bot retries on a timer. Clock skew can invalidate tokens that appear freshly issued; revoked or mistyped secrets produce the same steady 401 pattern. Transient platform faults usually look irregular and often include 5xx or timeouts rather than a metronomic unauthorized response.
Calling it a transient Webex platform blip that will self-heal if you wait ignores the steady identical 401 pattern and the absence of 5xx; waiting does not fix a wrong secret. Treating it as normal Webex rate limiting equivalent to HTTP 429 confuses authorization failure with admission control—rate limits use different status semantics and often include retry guidance. Switching the bot from the Webex API to raw SMTP for ChatOps abandons the integration instead of fixing auth and does not explain why 401s appear on the API client path.
Exam caveat: confirm whether the integration uses bot tokens, integrations, or OAuth refresh—each fails differently, and skew between app host and identity provider still matters for expiring tokens. Operational check: compare bot or token expiry and NTP status on the host, regenerate or refresh credentials in a non-production space, and verify 401s stop while a deliberate bad token brings them back on the same thirty-second cadence.