A civic ops dashboard shows a green check because the wireless-health microservice process is listening on its port. Users still see blank charts because the controller returns empty wireless-health payloads. What should the design expose so operators see the real problem?

Liveness (process running, port open) is necessary but insufficient when the integration returns empty or useless data. Outcome signals—such as successful retrieval of non-empty wireless-health payloads—reveal whether the municipal dashboard can actually serve users. Port and process checks alone encourage false confidence.